Is my payment secure?

On MOROTAI Online Store, every purchase is made with maximum security. We only use protected connections, as demonstrated by the « https » URL prefix and the lock symbol that appears in the browser’s address bar. To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.

What payment do you accept?

We accept all major credit cards such as VISA, Mastercard, American Express, Maestro, Union Pay. You can pay with Apple Pay, Google Pay and Paypal. Bank Transfer and Sofort Überweisung.

How does the purchase on invoice with Klarna work?

The principle is simple: from the invoice date, you usually have 30 days to settle your bill. You pay only after you have received the goods. You shop comfortably, complete your order, and check the products at home at your leisure. The invoice will be sent either by email, separately by post, or together with the goods, depending on the retailer. You can view all your invoices at any time here or in the Klarna app. If you are not satisfied with your goods, you can report a “problem” in the Klarna app, so your invoice is paused until you have been able to resolve your issue with us. Therefore use support@morotai.com or the whatsapp number +49 7231 3740190.