Do you ship internationally?

We ship to: Aruba, Austria, Albania, Costa Rica, Croatia, Denmark, Andorra, United Arab Emirates, Antigua and Barbuda, Anguilla, Armenia, Angola, Argentina, Australia, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei Darussalam, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belize, Canada, Congo-Brazzaville, Côte d’Ivoire, Cook Islands, Chile, Cameroon, China, Colombia, Cabo Verde, Cyprus, Czech Republic, Djibouti, Dominica, Germany, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Spain, Ethiopia, Fiji, Falkland Islands, Faroe Islands, France, Gabon, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guinea-Bissau, Guyana, Hong Kong SAR, Honduras, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros,

Are Taxes & Duties refunded if I initiate an international return/exchange?

Due to the fact that Taxes & Duties are imposed by your customs office and NOT from MOROTAI, we do not collect any of those fees. MOROTAI is only able to refund what was paid for the cost of goods. Therefore, should you decide to return your gear, we'll issue a refund of the gear, not inclusive of the shipping costs. For Taxes & Duties refunds, you'll have to contact your customs office directly with proof that your items were returned.

Are Taxes & Duties calculated at checkout?

We offer a Taxes & Duties prepaid option called DHL Delivered Duty Paid (DDP) at checkout for select countries. However, please note that each country has different thresholds put in place that do not allow for a Taxes & Duties prepaid option at checkout if the order value exceeds a certain amount. Should you choose not to use DHL DDP, you can opt to use Taxes & Duties Unpaid through DHL depending on your preference, also known as Delivered Duty Unpaid (DDU).